Original paintings are scanned at 600 dpi to capture each, and every detail and brush stroke. They are then printed in the studio using an Epson Fine Art Glicee (pronounced zee-clay) printer on Hahnemuhle Fine art 100% cotton Rag. This is museum-quality printing and paper. What does that mean really? Well, if your print is framed correctly and hung not in direct sunlight, it should last around 100 years!

Each print comes with a small white boarder, and is signed in pencil at the bottom by the artist.

1. Try not to touch the paper with your fingers. Either hold it by the edges, or use cotton gloves. Fine art paper doesn’t like fingerprints - they can show up over time on the paper.

2. When framing your piece, if you want it to last use a matt. This holds the print away from the glass. When ink touches glass over time it can transfer onto the glass - ruining both the print and the frame.

3. Use a genuine wooden frame and glass. We love big chain-store cheap frames, and if you only want your print for a few years, go ahead and use one. But know that while they may look wooden, most are not. They are usually made of chipboard or plastic and over time the chemicals in these will discolour the paper. So if you want your print to last - use a genuine wooden frame.

4. Seal the back. If you want your print to last, you need to prevent dust from getting into the back. Use an acid-free tape (we prefer framers tape) to seal up the back of your frame. (If you take your print to a professional picture framer, they will do all this for you).

Times

Items are shipped within 3-5 business days (Actually, we aim for much faster than this, but there are odd days when we might be sick or away from the studio, and that just makes everything take longer).

Carrier

All items are sent via Australia Post. All prints and originals are sent with tracking.

Damaged Items

If you happen to receive an item that is damaged in the post (it hasn’t happened yet, and fingers crossed it won’t), please contact us within 7 days of receiving the item. We pride ourselves on great customer service, but we need you to let us know that something went wrong. Use the contact form on our website.

Return Policy

We also have a 30-

day return policy. If you purchased your item less than 30 days prior to us RECEIVING the returned item, we will offer a full refund. To be eligible for a refund, the item needs to be in the condition it was sent in and in its original, undamaged packaging.

Once your returned item is received, you will receive an email stating the outcome of our inspection of the item. If the item is returned in good condition a refund to your initial purchase credit card will be initiated immediately. (This may take a few days for the banks to process).

We will provide a return address AFTER YOU HAVE EMAILED us using the above form.